Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at moo@shopholycow.net. Please note that returns will need to be sent to the following address: 

Attn: HolyCow Returns
18886 Moray St.
Westfield, IN 46074 

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at moo@shopholycow.net.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at moo@shopholycow.net.

From our Family to Yours

HolyCow began with our family's journey toward a natural lifestyle, starting with a focus on organic foods. We soon realized that what we put on our bodies is as crucial as what we put in them. This inspired us to create tallow-based skincare products from 100% grass-fed cows for our friends and family. As friends noticed the benefits, they encouraged us to share our creations.

HolyCow now offers nourishing skincare made with pure, sustainable ingredients—free from parabens, sulfates, and harsh chemicals. Handcrafted in small batches in Indiana, our products enhance your skin and promote natural living.

Buy Now!